Yes all cigars are 100% Authentic Cuban Cigars. Aquired through direct verified and licenced distributors in Cuba.
Yes we keep all cigars in high quality Humidors ready and fresh to ship.
Yes, All the cigars are shipped inside boxes that contain high quality bags with humidor packs that keeps cigars fresh for 2-3 months.
Home Of Cuban Cigars is a Hong Kong registered company and all cigars are shipped from our distribution warehouse.
We keep it simple for our customer. We offer free shipping for any orders over $100 and $20 dollar flat rate shipping for all orders under $100
We strive to ship all our orders with in 24 hours. If there is ever a delay we will notify you immediately.
Yes, orders that are shipped will have tracking. We will email you the tracking as soon as order is shipped.
Being that we are located in one of the most efficient shipping ports of the world. All cigars shipped will arrive 7-15 days of shipment.
When shipping world wide, we assume that once in a while there will be some delays. That is just natural. But if you do not get your full order with in 25 days. We will ship you out a brand new order right away.
We package our Cuban Cigars very carefully. There should only be very rare instances that the Cuban Cigars will arrive damaged. If that does happen, kindly send us an email and a photo and we will send you a new order immediately.
We at HomeOfCubanCigars.com strive for customer satisfaction . Its our main priority. If you have a valid complaint. kindly contact us and we will try and resolve any issue.